Failure Investigation Technician

 
Job Title:  Failure Investigation Technician
Job location:  Tucson, AZ

Job Summary:
Support the daily production and long term goals of the Operations department.
Meet and exceed Engineering, Production and Quality expectations set forth in manufacturing.
Follow all standard operating procedures (SOP) and provide input for process improvements.

Job duties:
Lead and assist in failure investigations, as directed, on production units and returned equipment, and document findings.
Perform all assembly operations, assemble all components and sub-assemblies in compliance with applicable written procedures.
Perform required production operational tests in compliance with Quality requirements to insure optimal performance of finished product.
Perform required manufacturing tests in compliance with Quality requirements to insure optimal performance of finished product.

Adhere to investigation priorities per procedures and policies in collaboration with Quality, Global Logistics and other departments as required.
Perform all Production Service operations to the highest degree of reliability while in compliance with applicable written procedures.
Assists with product improvements and associated testing.
Support production, as directed, to perform routine and preventative maintenance on select facilities equipment to ensure efficient and safe operation.

Initiate action to prevent the occurrence of any nonconformities relating to the product, process and Quality System.
Identify and record potential problems relating to the product, process and Quality System.
Initiate, recommend or provide process improvements through designated channels.
Record and/or report all instances of customer feedback on product.
Perform all necessary related tasks with minimal supervision.

Education, experience and training:
High School diploma or equivalent
3 to 5 years of electronic equipment experience or equivalent