Customer Service Representative

Job Title:  Customer Service Representative

Salary: $18-$20 per hour  –  Contract position

Hours: M-F  7 a.m.-3:30 p.m.

Location:  Marana, AZ

Job Summary:

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
• Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.

Education and Experience:

• High school diploma or equivalent.
• Customer service experience required.

FOR IMMEDIATE CONSIDERATION CONTACT, Tom Cassell, Recruiter

tomc@staffmattersinc.com 520.918.0227

STAFFMATTERS Cares!

At STAFFMATTERS our company culture is strong! You work hard for us and in return we want to provide you with as many benefits and resources as we can:

• Medical Coverage
• Dental
• Vision
• 401(k)

• Short- and long-term disability coverage
• Identity Theft Protection
• Legal Assistance
• Long Term Opportunities
• Training and Career Growth Opportunities

• The chance to be a part of an amazing team

STAFFMATTERS is committed to connecting good people with good jobs!

STAFFMATTERS is an innovative staffing firm that specializes in placing qualified administrative, light industrial, skilled, technical and professional talent in virtually any market. Our meticulous dedication to Quality and Safety is a testament to our success. We are The Staffing Experts!

STAFFMATTERS is a drug free company. STAFFMATTERS is an EOE AA/M/F/VHo/D.

Job Title:  Customer Service Representative

Salary: $18-$20 per hour  –  Contract position

Hours: M-F  7 a.m.-3:30 p.m.

Location:  Marana, AZ

Job Summary:

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
• Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.

Education and Experience:

• High school diploma or equivalent.
• Customer service experience required.

FOR IMMEDIATE CONSIDERATION CONTACT, Tom Cassell, Recruiter

tomc@staffmattersinc.com 520.918.0227

STAFFMATTERS Cares!

At STAFFMATTERS our company culture is strong! You work hard for us and in return we want to provide you with as many benefits and resources as we can:

• Medical Coverage
• Dental
• Vision
• 401(k)

• Short- and long-term disability coverage
• Identity Theft Protection
• Legal Assistance
• Long Term Opportunities
• Training and Career Growth Opportunities

• The chance to be a part of an amazing team

STAFFMATTERS is committed to connecting good people with good jobs!

STAFFMATTERS is an innovative staffing firm that specializes in placing qualified administrative, light industrial, skilled, technical and professional talent in virtually any market. Our meticulous dedication to Quality and Safety is a testament to our success. We are The Staffing Experts!

STAFFMATTERS is a drug free company. STAFFMATTERS is an EOE AA/M/F/VHo/D.