In the past, business executives and managers often held information about the health of their company and its various dealings from front-line employees. More recently, however, companies are seeing that transparency is actually a better policy.
With technology increasing transparency in all aspects of society, it’s only natural for employees to expect it from their company leaders. If you are looking to increase transparency in your organization but aren’t sure if it’s the right thing, consider the following benefits of greater transparency.
High Employee Engagement
Because American companies have a track record of downsizing, offshoring and periodic scandals, American workers are generally distrustful of corporate leaders, who have played a role in this track record. The result is depressed employee engagement, which can negatively impact creativity, job satisfaction, and productivity.
When an organization prioritizes transparency, employees feel more secure in their positions. This is because they have a better understanding of what is going on around them and feel like they have more control as a result. They are also able to feel like they can share in successes and play a role in developing solutions.
You’ve probably heard the old saying: People don’t quit jobs, they quit bosses.
The supervisor-employee relationship is probably the most critical when it comes to retaining employees, and a high level of transparency is a proven approach to creating strong healthy relationships between supervisors and employees.
Better Overall Communication
When a company prioritizes a policy of transparent communication, it establishes strong communication between management and staff members. This means there are fewer misunderstandings and an overall atmosphere of collaboration. Furthermore, the entire company culture will prioritize transparency, with regular open and honest dialogue between employees.
A general policy of transparency should include specific ways to communicate various kinds of information. For instance, when bad news has to be delivered to employees, an effective approach is to deliver that news in person, either in a large meeting or on an individual basis. Delivering bad news face to face can soften the blow and retain the respect of employees.
It’s also important to remember that transparency includes good two-way communication. Every manager and executive in a transparent organization should maintain an open-door policy.
Greater transparency can also lead to better collaboration and coordination. When management and employees are all on the same page, everyone understands expectations, ethical standards, deadlines, objectives and other important details relating to projects and core operations.
When a lack of transparency leads to key personnel not being in alignment, it can have considerable knock-on effects that can be highly disruptive to operations. Transparent collaboration and coordination mean keeping everyone in the loop: no exceptions.
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