When drivers quit, it’s not usually because another company lured them away with a better offer – it’s because something caused them to leave. Often, the decision to quit is triggered by several small things that add up, until one day the driver has had enough.
Consider the following eight common reasons why drivers quit their job and ways to address them.
1) Not enough pay
Like the Wu-Tang Clan says, cash rules everything around us, and if a company isn’t paying drivers what they expect – they won’t stick around for very long.
While low pay is a big reason why many drivers quit, it’s not the only reason, just one of many.
2) Not enough time at home
Let’s face it: Working as a truck driver means a lot of time out on the road, and away from home.
Many trucking companies have been restructuring their operations to provide drivers with the time off they need. These systems include schedules set in advance, so drivers can plan ahead in their personal lives.
3) Bad boss
A poor relationship with a supervisor is a common reason given for quitting any kind of job and it’s no different for drivers. Some companies address this problem by working to match drivers and dispatchers with similar personalities. Making sure that management listens to driver concerns and addresses them is another way to correct this issue.
4) Bad dispatching
In addition to having an issue with the dispatcher, some drivers have a problem with the dispatching itself, particularly when they experience long unpaid wait times.
Getting salespeople involved in the logistics of truck loading and unloading is one way to fix this problem.
5) Lack of appreciation
This is another reason for quitting that is common across all industries and occupations. Companies need to do more than hold the occasional ‘appreciation party’ or holiday bonus. An effective recognition strategy is highlighting the achievements of individual drivers across the organization and including positive customer feedback.
6) Lack of communication
Drivers often have to deal with problems and if they are being kept in the dark on important information, their small problems are going to feel like big problems, while their big problems are going to feel like massive, insurmountable obstacles.
Honesty and transparency in communications can go a long way to supporting driver retention.
7) Lack of opportunity
Ambitious drivers need ways to feel like they can get ahead through good, hard work. They might mean opportunities to make good money at a desk job, or it could mean the chance gain perks through an advance in status.
8) The job just isn’t for them
Driving isn’t for everybody and some people don’t find that out until a few months or a few years on the job. If a company has a hard-working driver who doesn’t want to be on the road anymore, management should find a way to transition them into a different job.
Time to add miles in the New Year!
At NSC, we work to connect drivers with best-fit job opportunities. If you’re a driver or a company looking for driver talent, please contact us today.